l499 Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context clearly requires otherwise:

• "l499" refers to the online betting and casino platform operated at https://l499.io, including all sub-pages, services, products, and features accessible through the platform.
• "Platform" means the l499 website, any associated mobile-optimised interface, and all game, betting, payment, and account management functionality available therein.
• "Player" / "You" / "User" refers to any individual who accesses, registers on, or uses the l499 Platform in any capacity.
• "Account" means the personal account created by a Player upon successful registration on the l499 Platform.
• "Balance" means the real-money funds held within a Player's l499 Account, denominated in Bangladeshi Taka (BDT).
• "Bonus Funds" means any promotional credit, free bet, or non-cash incentive credited to a Player's Account subject to applicable wagering requirements.
• "Wagering Requirement" means the minimum total bet amount a Player must place before Bonus Funds become eligible for withdrawal, expressed as a multiplier of the bonus amount.
• "Services" means all products and services available on l499, including but not limited to sports betting, live casino, slots, crash games, and any other gaming products.
• "Prohibited Jurisdiction" means any country or territory in which use of the l499 Platform is restricted or prohibited by applicable law.
• "BST" means Bangladesh Standard Time (UTC+6), the time zone used as the reference for all l499 operational matters.

By accessing or using the l499 Platform in any manner — including browsing the website, creating an Account, making a deposit, placing a bet, or claiming a bonus — you confirm that you have read, understood, and unconditionally accepted these Terms & Conditions in their entirety.

These Terms & Conditions constitute a legally binding agreement between you and l499. They apply in addition to any specific rules, terms, or conditions published in relation to individual games, promotions, tournaments, or payment methods, which are incorporated into these Terms & Conditions by reference.

If you access the l499 Platform on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms & Conditions and that they also meet all eligibility requirements set out herein.

l499 reserves the right to amend these Terms & Conditions at any time. Continued use of the Platform following the publication of revised terms constitutes acceptance of the updated terms. It is your responsibility to review these Terms & Conditions periodically. The "Last Updated" date at the top of this document will reflect the most recent revision.

Use of the l499 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on an ongoing basis throughout your use of the Platform:

• Age: You must be at least 21 years of age. l499 operates a strict 21+ policy. Players who are under 21 years of age are strictly prohibited from registering or using the Platform. l499 conducts age verification checks and reserves the right to request documentary proof of age at any time.
• Jurisdiction: You must not be resident in or accessing the Platform from a Prohibited Jurisdiction. It is your sole responsibility to ensure that your use of l499 complies with all applicable laws in your jurisdiction.
• Legal Capacity: You must have the full legal capacity to enter into a binding agreement. Persons who lack legal capacity under applicable law are not permitted to use the Platform.
• One Account Per Person: Each individual may hold only one active l499 Account. Operating multiple accounts — whether under the same or different identities — is strictly prohibited and will result in all associated accounts being suspended.
• Not a Restricted Person: You must not be an employee, contractor, director, or close family member of an l499 employee or a game provider supplying content to the Platform. Such persons are prohibited from participating in real-money games or betting on the Platform.

l499 reserves the right to carry out eligibility and identity verification checks at any time and to suspend or close any Account where eligibility cannot be confirmed to l499's reasonable satisfaction.

To access the full range of l499 Services, you must complete the registration process and create a verified Account. The following conditions apply to Account registration:

• You must provide accurate, complete, and up-to-date information during registration, including your full legal name, date of birth, residential address, and contact details.
• You must not impersonate any other person or use a false identity during registration. Providing false information constitutes a material breach of these Terms & Conditions.
• You must create a unique username and a strong password for your l499 Account. Passwords must not be shared with any other person.
• l499 may require you to complete identity verification (KYC — Know Your Customer) before processing your first withdrawal. Accepted documents include a national identity card (NID), passport, or other government-issued photo identification.
• l499 reserves the right to decline any registration application without providing a reason.
• Upon successful registration and first l499 login, you are solely responsible for all activity carried out through your Account.

You are required to keep your registration information current. If any of your details change after registration, you must update them promptly by contacting l499 support at [email protected].

You are entirely responsible for maintaining the security and confidentiality of your l499 Account credentials, including your username and password. The following obligations apply:

• You must not disclose your l499 login password to any third party under any circumstances. l499 staff will never ask you for your password via any communication channel.
• You must use a password that is sufficiently complex and not reused across other websites or services.
• If you suspect that your Account has been accessed without your authorisation, or if your login credentials have been compromised, you must notify l499 immediately at [email protected].
• l499 will not be liable for any loss suffered by you arising from unauthorised access to your Account where such access results from your failure to maintain the security of your credentials.
• You must ensure that you log out of your Account after each session, particularly when using a shared or public device.

l499 employs industry-standard SSL/TLS encryption on all pages of the Platform, including the l499 login page and all payment flows, to protect data transmitted between your device and our servers.

l499 accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The following terms apply to all deposits:

• Minimum Deposit: The minimum deposit amount is ৳200 per transaction. This threshold applies to all payment methods unless a specific promotion states otherwise.
• Processing Time: Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your l499 Account balance within 30 seconds of a confirmed transaction. Card deposits may take up to 5 minutes depending on your bank's processing systems.
• Currency: All deposits must be made in Bangladeshi Taka. l499 does not accept foreign currency deposits. Any currency conversion fees charged by your bank or mobile wallet provider are your responsibility.
• Verification: l499 may request verification of your deposit method — for example, a screenshot of a bKash or Nagad transaction — before crediting a deposit if the transaction cannot be automatically confirmed.
• No Third-Party Payments: You must only deposit funds from a payment account held in your own name. Deposits from third-party accounts, shared wallets, or business accounts are prohibited.
• Deposit Limits: l499 offers voluntary deposit limits as part of our Responsible Gaming programme. You may set daily, weekly, or monthly deposit caps via your Account settings after l499 login.

l499 reserves the right to reject or reverse a deposit transaction if it is suspected to be connected to fraudulent activity, money laundering, or a breach of these Terms & Conditions.

Players may request a withdrawal of their real-money Account Balance subject to the following terms and conditions:

• Minimum Withdrawal: The minimum withdrawal amount is ৳500 per request.
• Verification Requirement: l499 requires all Players to complete identity verification (KYC) before processing a first withdrawal. Failure to provide satisfactory documentation may result in the withdrawal request being held pending verification.
• Same-Method Rule: Withdrawals are processed back to the same payment method used for the most recent deposit where technically possible. For example, if you deposited via bKash, your withdrawal will be returned to your bKash account.
• Processing Time: l499 aims to process withdrawal requests within the same business day (Bangladesh Standard Time). Requests submitted after 9:00 PM BST may be processed on the following day.
• Bonus Wagering: You may not withdraw Bonus Funds until the applicable wagering requirement has been fully met. Only cash balance (real-money funds not subject to wagering requirements) may be withdrawn at any time.
• Withdrawal Limits: Individual and daily withdrawal limits may apply. These limits will be communicated to you via your Account dashboard following l499 login. Players with high-volume withdrawal requests may be subject to enhanced due diligence checks.
• Right to Refuse: l499 reserves the right to decline or delay any withdrawal request where it has reasonable grounds to suspect fraud, money laundering, or a breach of these Terms & Conditions pending investigation.

l499 offers a range of bonuses and promotions to eligible Players. All bonuses are subject to the following general terms, in addition to any specific terms published alongside each promotion:

• Eligibility: Bonuses are only available to Players who meet all eligibility criteria at the time of the offer, including age, jurisdiction, and account standing requirements.
• Welcome Bonus: New Players who register and make their first qualifying deposit may be eligible for a welcome bonus of up to ৳25,000, subject to the specific terms of the current welcome offer. Welcome bonuses are available once per Player, per household, and per device.
• Wagering Requirements: Unless stated otherwise in the specific promotion terms, all bonuses carry a wagering requirement. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any resulting winnings can be withdrawn.
• Game Contributions: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games, live casino, and crash games may contribute at a reduced rate. Specific contribution rates will be stated in the promotion terms.
• Expiry: Bonus Funds and any winnings derived from them will expire if wagering requirements are not met within the time period specified in the promotion terms. Expired bonuses are forfeited.
• Abuse Prevention: l499 operates a zero-tolerance policy on bonus abuse, which includes but is not limited to: creating multiple accounts to claim a bonus more than once; placing low-risk or hedged bets solely to fulfil wagering requirements; and coordinating with other Players to exploit promotional terms. Any such conduct will result in bonus cancellation, forfeiture of associated winnings, and may result in permanent Account suspension.
• Modifications: l499 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any such change will not affect bonuses already credited and subject to active wagering by a Player at the time of the change.

The following general rules apply to all betting and gaming activity on the l499 Platform. Specific rules for individual sports, markets, and game types are published separately and are incorporated into these Terms & Conditions by reference:

• Bet Acceptance: All bets placed on l499 are subject to acceptance by the Platform. A bet is not confirmed until you receive an on-screen confirmation and the stake is deducted from your Account Balance.
• Minimum & Maximum Stakes: Minimum and maximum stake limits apply per bet and may vary by market, sport, game type, and Account status. Current limits are displayed at the point of placing a bet or within the relevant game interface.
• Errors & Malfunctions: In the event of a system error, technical malfunction, or the publication of incorrect odds or game data, l499 reserves the right to void any affected bets. Winnings paid as a result of a manifest error may be recovered from a Player's Account Balance.
• Cricket Betting: All cricket betting markets on l499, including BPL, T20 World Cup, IPL, and Bangladesh Tigers fixtures, are governed by the official rules of the competition and the specific market rules published on the relevant betting page. In-play odds are subject to change at any time during live matches.
• Live Casino: Live casino games provided by Evolution Gaming, Pragmatic Play Live, Ezugi, and other certified suppliers are governed by the individual game rules displayed within each game session. In the event of a disconnection during a live game, l499's system records will be used to determine the outcome of any affected round.
• RNG Games: All slot and instant-win game outcomes are determined by a certified Random Number Generator (RNG). Past outcomes do not influence future results. l499 does not manipulate game outcomes.

The following activities are strictly prohibited on the l499 Platform and will result in immediate Account suspension, forfeiture of balances, and may result in referral to relevant authorities:

• Using the Platform while under 21 years of age or on behalf of a person under 21 years of age.
• Providing false, misleading, or fraudulent information during registration or any subsequent verification process.
• Registering or operating more than one Account on the Platform.
• Using automated tools, bots, scripts, or software to interact with the Platform in any manner not expressly permitted by l499.
• Exploiting software bugs, system vulnerabilities, or technical errors to gain an unfair advantage.
• Engaging in any form of collusion, match-fixing, or coordinated betting activity intended to manipulate outcomes.
• Attempting to launder money or use the Platform to process the proceeds of any criminal activity.
• Using a payment method that does not belong to you, or initiating chargebacks, disputes, or reversals in bad faith.
• Engaging in abusive, threatening, or harassing conduct towards l499 staff or other users.
• Accessing the Platform from a Prohibited Jurisdiction using a VPN, proxy, or other circumvention technology.

l499 actively monitors Platform activity for signs of prohibited conduct. Where a breach is detected, l499 may take any or all of the following actions: suspend or permanently close the Account; void all pending and settled bets; withhold or forfeit the Account Balance; report the matter to relevant financial intelligence or law enforcement authorities.

All intellectual property rights in the l499 Platform — including but not limited to the website design, layout, graphics, logos, brand name, software, game content, text, and data — are the property of l499 or are licensed to l499 by their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not permit you to:

• Copy, reproduce, republish, or distribute any content from the Platform without prior written consent from l499.
• Reverse-engineer, decompile, or attempt to extract the source code of any software used in the Platform.
• Use any l499 branding, logos, or trademarks in any manner without express written authorisation.
• Scrape, crawl, or systematically extract data from the Platform.

Any unauthorised use of l499's intellectual property is a breach of these Terms & Conditions and may give rise to legal action.

l499 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at l499.io/privacy-policy and is incorporated into these Terms & Conditions by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key points regarding data handling include:

• Your personal data is collected for the purposes of account management, identity verification, payment processing, fraud prevention, and regulatory compliance.
• l499 does not sell your personal data to third parties for marketing purposes.
• l499 may share data with licensed game providers, payment processors, and identity verification services where necessary to deliver the Services.
• You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal and regulatory obligations.

l499 is committed to promoting safe, responsible, and sustainable gambling. The following tools and policies are available to all registered Players:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your Account.
• Session Time Limits: Configure alerts or automatic logouts after a specified duration of play.
• Cooling-Off Period: Temporarily restrict your Account for a period of 24 hours up to 6 weeks without permanently closing it.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Enable periodic in-session notifications showing how long you have been playing and your net session result.

l499 enforces a strict 21+ policy. If you believe you or someone you know may be experiencing gambling-related harm, please contact our support team at [email protected] or visit the Responsible Gaming page for further guidance. For players in Bangladesh seeking independent support, l499 encourages reaching out to qualified mental health or financial counselling services.

To the maximum extent permitted by applicable law, l499 excludes all liability for losses or damages of any kind arising from your use of or inability to use the Platform, including but not limited to:

• Loss of winnings, profits, or revenue, whether direct or indirect.
• Loss of data or loss of use of data.
• Indirect, consequential, incidental, or punitive damages.
• Losses arising from system downtime, technical failures, or interruptions to the Platform that are beyond l499's reasonable control.
• Losses arising from your reliance on any information published on the Platform, including odds, statistics, or game outcome data.

Nothing in these Terms & Conditions limits l499's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation. In all other cases, l499's maximum aggregate liability to any Player in respect of any claim shall not exceed the total amount deposited by that Player in the 30 days preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. l499 makes no warranty — express or implied — that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

l499 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, l499 will use reasonable efforts to notify registered Players — for example, by displaying a notice on the Platform at the time of next l499 login or by sending a notification to the registered email address.

The revised Terms & Conditions will take effect from the "Effective Date" shown at the top of this document. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Terms & Conditions. If you do not accept the revised terms, you must cease using the Platform and contact support to arrange the closure of your Account and withdrawal of any remaining balance.

The current, authoritative version of the Terms & Conditions is always the version published at https://l499.io/terms-conditions. No prior version of the Terms & Conditions has any continuing legal effect once a revised version has been published.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. l499 operates as an online platform accessible to players across Bangladesh and acknowledges its obligations under applicable consumer protection principles.

In the event of a dispute between you and l499 relating to these Terms & Conditions or your use of the Platform, the following process applies:

1. Step 1 — Contact Support: In the first instance, please raise your concern directly with the l499 support team at [email protected]. The support team will aim to respond within 48 hours BST and resolve the issue within 10 business days.
2. Step 2 — Formal Complaint: If your concern is not resolved at Step 1 to your satisfaction, you may escalate it as a formal complaint. Formal complaints must be submitted in writing to [email protected] with the subject line "Formal Complaint" and a clear description of the issue, the outcome sought, and any supporting documentation.
3. Step 3 — Resolution: l499 will issue a final written decision on any formal complaint within 28 days of receipt. Where a complaint cannot be resolved internally, l499 will cooperate with any appropriate alternative dispute resolution process.

Nothing in this clause limits your statutory rights as a consumer under applicable Bangladeshi law.

If you have any questions, concerns, or requests relating to these Terms & Conditions, your l499 Account, or any aspect of the Platform, please contact the l499 support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)
• Response Time: General enquiries within 24 hours; formal complaints within 48 hours

For responsible gaming support, deposits, withdrawals, or technical issues, please also refer to the FAQ page for instant answers to the most common questions from Bangladesh players.